Privacy Policy

Last updated: 11/19/2024

πŸ”’ MITHERAPYSPACE (Reg: 2021/981208/07) is committed to protecting your privacy and ensuring GDPR and CCPA compliance.

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1. Data Controller

Company: MITHERAPYSPACE (PTY) LTD

Registration Number: 2021/981208/07

Address: Gauteng, Johannesburg, South Africa

Email: privacy@peepgame.online

Data Protection Officer: privacy@peepgame.online

2. Information We Collect

Personal Information You Provide

  • Account Information: Email address, name, profile picture (when using OAuth providers like Google/GitHub)
  • User-Generated Content: Comments, posts, likes, bookmarks, and other interactions
  • Communication Data: Messages sent through contact forms or support channels
  • Preference Settings: Theme preferences, notification settings, privacy choices

Information Collected Automatically

  • Usage Analytics: Page views, session duration, feature usage, referral sources
  • Technical Data: IP address, browser type, device ID, operating system, screen resolution
  • Performance Data: Page load times, error logs, API response times
  • Location Data: General geographic location based on IP address (city/country level)

Information from Third Parties

  • OAuth Providers: Profile data from Google, GitHub (with your permission)
  • Analytics Services: Aggregated usage statistics from Google Analytics
  • CDN Providers: Performance and security data from content delivery networks

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You have full control over non-essential cookies through our cookie preference center.

Cookie Management: You can update your cookie preferences at any time using the "Cookie Settings" button in the footer or by visiting our Cookie Preferences Center.

Cookie Categories

πŸ”’ Essential Cookies (Always Active)

Required for core website functionality. Cannot be disabled.

  • β€’ Authentication sessions and login state
  • β€’ Security and fraud prevention
  • β€’ Shopping cart and form submission
  • β€’ Privacy preference settings

Retention: Session-based or up to 30 days

πŸ“Š Analytics Cookies (Optional)

Help us understand how visitors use our site to improve user experience.

  • β€’ Google Analytics (GA4) - anonymized data only
  • β€’ Page performance monitoring
  • β€’ Feature usage statistics
  • β€’ Error tracking and debugging

Retention: Up to 26 months (Google Analytics)

🎯 Advertising Cookies (Optional)

Support our free content through relevant advertising.

  • β€’ Google AdSense personalized ads
  • β€’ Ad performance tracking
  • β€’ Frequency capping
  • β€’ Conversion tracking

Retention: Up to 24 months

πŸ’³ Subscription Cookies (Optional)

Enable premium features and subscription management.

  • β€’ Google Subscribe with Google (SWG)
  • β€’ Subscription status tracking
  • β€’ Payment processing support
  • β€’ Access control for premium content

Retention: Duration of subscription + 1 year

4. Data Retention Policy

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law.

Data TypeRetention PeriodReason
Account InformationUntil account deletion + 30 daysService provision, account recovery
Comments & PostsUntil content deletion + 90 daysContent integrity, moderation appeals
Analytics Data26 months (Google Analytics)Usage analysis, service improvement
Security Logs12 monthsSecurity monitoring, fraud prevention
Marketing DataUntil consent withdrawal + 30 daysMarketing campaigns, consent proof
Support Communications3 yearsCustomer service, legal compliance
Legal/Compliance Data7 years or as required by lawLegal obligations, audit requirements

Automated Deletion

We have automated systems in place to delete data when retention periods expire. You can also request immediate deletion of your data at any time.

5. How We Use Your Information

We process your personal data based on the following legal bases:

βœ… Legitimate Interest

  • β€’ Service improvement and optimization
  • β€’ Security and fraud prevention
  • β€’ Anonymous analytics and research
  • β€’ Performance monitoring

πŸ“œ Contractual Necessity

  • β€’ Account creation and management
  • β€’ Content delivery and personalization
  • β€’ Customer support
  • β€’ Payment processing (if applicable)

πŸ‘ Consent

  • β€’ Marketing communications
  • β€’ Non-essential cookies
  • β€’ Personalized advertising
  • β€’ Newsletter subscriptions

βš–οΈ Legal Obligation

  • β€’ Compliance with court orders
  • β€’ Tax and accounting requirements
  • β€’ Content moderation for legal compliance
  • β€’ Data breach notifications

6. Your Privacy Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

1

Right to Information

Clear information about how we process your data (this policy)

2

Right of Access

Request a copy of all personal data we hold about you

3

Right to Rectification

Correct inaccurate or incomplete personal data

4

Right to Erasure ("Right to be Forgotten")

Request deletion of your personal data in certain circumstances

5

Right to Restrict Processing

Limit how we process your data in certain situations

6

Right to Data Portability

Receive your data in a portable format or transfer it to another service

7

Right to Object

Object to processing based on legitimate interests or for marketing purposes

8

Right to Withdraw Consent

Withdraw consent for processing at any time (where processing is based on consent)

How to Exercise Your Rights

Email us at privacy@peepgame.online or use ourPrivacy Request Form. We will respond within 30 days (extended to 60 days for complex requests).

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

🌟 CCPA Coverage

These rights apply to California residents. Some rights may be limited based on legal exceptions or business purposes.

πŸ” Right to Know

Request information about:

  • β€’ Categories of personal information collected
  • β€’ Sources of personal information
  • β€’ Business purposes for collection
  • β€’ Categories of third parties we share data with
  • β€’ Specific pieces of personal information collected

πŸ—‘οΈ Right to Delete

Request deletion of personal information we collected from you (subject to legal exceptions)

🚫 Right to Opt-Out

Opt-out of the sale or sharing of personal information for targeted advertising

Note: We do not sell personal information for monetary consideration.

βš–οΈ Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights

πŸ” Right to Correct

Request correction of inaccurate personal information

πŸ“Š Right to Limit

Limit use and disclosure of sensitive personal information

CCPA Data Sharing Disclosure

Categories of Personal Information Collected (Last 12 Months):

  • β€’ Identifiers (email, IP address)
  • β€’ Internet activity (browsing behavior, page views)
  • β€’ Geolocation data (city/country level)
  • β€’ Inferences (preferences, behavior predictions)

Business Purposes for Collection:

  • β€’ Service operation and improvement
  • β€’ Security and fraud prevention
  • β€’ Customer support
  • β€’ Analytics and research

Submit CCPA Requests

California residents can submit requests via:

Response time: 45 days (extendable to 90 days with notice)

8. Information Sharing and Disclosure

We do not sell personal information. We may share your information in the following limited circumstances:

βœ… Service Providers

  • β€’ Cloud hosting (Vercel, Supabase)
  • β€’ Analytics (Google Analytics)
  • β€’ CDN services (Cloudflare)
  • β€’ Payment processors (when applicable)

All bound by data processing agreements

βš–οΈ Legal Requirements

  • β€’ Court orders and subpoenas
  • β€’ Law enforcement requests
  • β€’ Legal dispute resolution
  • β€’ Regulatory compliance

Only when legally required

🏒 Business Transfers

  • β€’ Merger or acquisition
  • β€’ Asset sale
  • β€’ Bankruptcy proceedings
  • β€’ Corporate restructuring

With advance notice to users

πŸ›‘οΈ Safety & Security

  • β€’ Prevent fraud or illegal activity
  • β€’ Protect user safety
  • β€’ Enforce terms of service
  • β€’ Protect our rights

Legitimate interests only

9. International Data Transfers

Your personal data may be processed in countries other than your own. We ensure appropriate safeguards are in place:

🌍 Transfer Safeguards

  • β€’ EU Standard Contractual Clauses (SCCs)
  • β€’ Adequacy decisions (for certain countries)
  • β€’ Privacy Shield successor mechanisms
  • β€’ Binding Corporate Rules (BCRs) where applicable

Primary Data Locations:

  • European Union: Primary data storage and processing
  • United States: Analytics and advertising services (Google, with SCCs)
  • South Africa: Local data processing and business operations

10. Data Security

We implement industry-standard security measures to protect your personal information:

πŸ” Technical Safeguards

  • β€’ TLS/SSL encryption in transit
  • β€’ AES-256 encryption at rest
  • β€’ Secure database configurations
  • β€’ Regular security updates
  • β€’ Access controls and authentication

πŸ‘₯ Organizational Measures

  • β€’ Employee privacy training
  • β€’ Need-to-know access principles
  • β€’ Regular security audits
  • β€’ Incident response procedures
  • β€’ Data minimization practices

⚠️ Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you within 72 hours via email and provide details about the incident, affected data, and steps we're taking to address it.

11. Children's Privacy

πŸ”ž Our service is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at privacy@peepgame.online.

12. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements.

πŸ“’ How We Notify You

  • β€’ Minor Changes: Updated policy posted with new "Last Updated" date
  • β€’ Material Changes: Email notification + prominent site notice for 30 days
  • β€’ Legal Requirement Changes: Immediate implementation with post-facto notice

Continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

πŸ“§ General Privacy Inquiries

Email: privacy@peepgame.online

Response time: 3-5 business days

βš–οΈ Legal/CCPA Requests

Email: ccpa@peepgame.online

Response time: 30-45 days

🏒 Business Address

MITHERAPYSPACE (PTY) LTD

Registration Number: 2021/981208/07

Gauteng, Johannesburg, South Africa

For postal correspondence: contact@peepgame.online

14. Supervisory Authorities

You have the right to lodge a complaint with data protection authorities:

πŸ‡ΏπŸ‡¦ South Africa

Information Regulator South Africa

Website: inforegulator.org.za

Email: complaints@inforegulator.org.za

πŸ‡ͺπŸ‡Ί European Union

Your local Data Protection Authority

Find yours: EDPB Members